FlyerTalk Forums - View Single Post - Hyatt Regency West Hanoi (LEAVING Hyatt 29 Feb 2024) REVIEW - MASTER THREAD
Old Aug 13, 2022 | 11:41 am
  #7  
jj243
10 Countries Visited
20 Countries Visited
30 Countries Visited
5 Years on Site
 
Join Date: Apr 2016
Location: San Jose, CA
Programs: Delta Diamond, Delta 2MM, Hyatt Globalist, Hilton Gold, Marriott Gold, Hertz President's Circle
Posts: 192
Just stayed here for 2 nights. Excellent hotel, but location is not ideal. Globalist was not acknowledged by name but room was auto upgraded. I didn’t get the name of the room, but it was massive- foyer, full living room, extra large king room, massive bathroom with soaker tub. A nice handwritten card sitting on the living room table along with a plate of fresh (uncut) fruit and a plate of desserts.

Breakfast as far as I can tell is free for everyone and is your typical Asian high end breakfast buffet- both Asian and western options. Excellent service all around, and all managers speak very good English. Fitness area was undergoing renovation I assume (it was closed off on the 4th floor). The replacement was an odd collection of cardio and weight benches spread out among 3 standard hotel rooms on the 24th floor. Extremely odd setup but functional.

I didn’t try the Exec Lounge on 24th floor, but looked nice from outside. They require “smart casual” attire, and I just didn’t have the interest to put on clothes after a long day of work. Enforced at the door with a staffer sitting at the desk. (I tried to go initially after my workout since same floor). Open 10-10 with food options.

They seem quite flexible as well- my departure flight was 11pm, so the front desk and I worked out a nominal fee to extend checkout from 4pm to 8pm.

But for the location, I would definitely stay again.
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