Originally Posted by
lincolnjkc
What was the reason for cancellation and was SIN the "end" of your ticket (either origin or destination)?
If it was origin or destination of the ticket the hotel reimbursement is actually above-and-beyond (UA's COC obligates them to provide a hotel only at a midpoint delay and specifically says they won't provide for delays at the origin or destination)
Originally Posted by
Kmxu
If OP’s trip was US-SIN-US and SIN-SFO flight was delayed, United is obliged to provide hotel and meal voucher. This happened to me at PVG a few years ago. I was sent to a far-away hotel. If I knew it earlier, I would send hotel receipt to UA by staying at a hotel near the airport.
Yes, the cancelled flight UA2 (SIN-SFO) was the return leg of my SFO-SIN-SFO trip. The reason for the cancellation was "because we needed to take the plane out of service to address a technical issue." (The plane taken out was actually the one for UA1 (SFO-SIN), so it never made it to SIN.) I was put on the flight next day.
Thanks for all your replies!