Originally Posted by
jsloan
You’re due a refund of the fare difference, not customer service compensation, for the involuntary downgrade. Assuming you’ve completed all travel on that ticket, file a refund request on the website. Note that their idea of the fare difference may differ from yours..
Recently went through this and got seemingly very little compensation for the fare difference. It was basically impossible to argue my case on what I felt was the fare difference. This has happened more that once so I have now begun saving screen shots of the Economy fare on the same flight when I book an F seat. Got this idea from a recent FT members post. So far I have not had to use it and in the end not sure even this will help but pretty easy to do.