This is what I'm talking about. Does anyone here remember the original Legal Seafood? This place was very, very good. It was so good that you just could not get a table on a Friday night. Word passed all around New England that this was the place to go. So the owners used that publicity to start a chain. But then the obvious happened. They could not keep up the quality at the chain restaurants because (I assume) the motive for profits from the investors kept them from spending the money on good quality.

Nowadays, New England people who used to go to the original Legal Seafood flat out refuse to visit one of these chains. They get visibly upset when they talk about how good the original was and how bad (in comparison) the chains are. The chains are OK suburban restaurants, but nothing like the original.