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Thread: GUIDE to Trip Credit, Flight Credit, Travel Voucher, Gift Card, Refund
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Old Aug 11, 2022 | 3:54 am
  #570  
matt85
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Join Date: Oct 2014
Posts: 129
I yesterday had to cancel a trip on multiple tickets, and am unsure what I need to do for each to get refunds / flight credits:
  • 3 award tickets paid with miles and cash for tax
    • The 3x 30.000 miles got already refunded
    • The 3x $140 taxes I can't request for refund on the AA Refunds site - it states to call AA to refund the miles. I don't see any pending refunds on my credit card yet.
    • Do I need to call for getting the taxes refunded?
  • 1 Main Cabin ticket paid with cash
    • I assume this should become a "flight credit"? But I don't see it showing in my AAdvantage wallet yet.
    • This ticket shows as "Eligible for review" on the AA Refunds site - but none of the selectable reasons apply and I also don't think it would be able to get refunded.
    • How can I get the flight credit for this to show in the wallet? Or, do I need to wait until I book another flight, and then reference this ticket # to apply the funds?

Thank you!
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