Originally Posted by
MaxFlyer
In contrast the KLM Crown Non Schengen Lounge at AMS has 4 customer service desk (with chairs so you can sit down and have a civilised discussion) which I assume can also handle ticketing issues.
Yes. KLM's agents there have full ticketing abilities and can make future bookings for you if you happen to have the time spare. The worst bit: they can ticket BA flights there, which BA staff in LHR cannot do.