Originally Posted by
frmnj
I am currently on the phone for 45 minutes speaking to the third agent regarding Google Fi not triggering wireless credits.
Every time I have to go through the same routine:
"Is this a digital offer you are registered?" No
5 minute hold
"Business platinum credits require enrollment. Have you enrolled in the wireless benefit?" Yes
5 minute hold
"Let me research this." Sure
5 minute hold
"It appears Google Fi is not a wireless service." OK, can I speak to an account manager?
Frustrating as hell.
I gave up trying to claim this credit. I can either spend two hours of my life every month trying talking to customer service, or I can live without the $10 credit.
To be honest, I'm probably going to drop the card given how restrictive the credits are.