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Thread: LHR Flounge Customer Service Chaos
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Old Aug 10, 2022, 1:19 pm
  #45  
mario
 
Join Date: Nov 2003
Location: London, UK
Programs: BA GfL, Marriott PlatfL/Ambassador, TP Gold, IHG Spire
Posts: 1,656
Originally Posted by southsquare
I was directed from LHR to City Airport by train to take a LCY/BHD flight- with reduced mobility - because no BA LHR staff member could be bothered to rebook or offer any other assistance.
Not wanting to have a go at the OP but haven't you bought a ticket on EI departing from LHR and then claim it from BA instead of schlepping all the way to LCY?
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