Originally Posted by
southsquare
Even if the above is correct - and it is at odds with many of the posts above - I wasn't even offered waitlist/standby, nor would there have been any need to offer either as there was availability. What was lacking was not availability but competent BA staff. I did not comment on "how busy connections was" so I do not know to what OP refers. In fact, when my boarding pass beeped at Fast Track connections, I went straight to the BA agent and there was no one in front of me in a queue to reach her. And after she confirmed that gate A1 was waiting, I was taken straight through security and I sped to A1, arriving at A1 at 0714. There followed 10 hours of chaos, frustration and exhaustion caused largely by incompetent BA staff.
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Apologies, if I misunderstood, your opening line, but you said that there was chaos in main terminal and in the Flounge. Given that you were connecting, I took main terminal to be flight connections as you also mentioned that you were connecting.