Originally Posted by
CPH-Flyer
That is the exact point of the European Air travel market, it was disrupted by Easyjet and Ryanair to point to the early entrants that are still around. It lead to a revolution in airtravel costs levels, but also obliterated services along the way.
Uber did one good thing for the taxi industry, it added the concept of booking via an app. In some countries the concept was really used to improve services as it added accountability, though interestingly it was often not truly Uber driving the change, but rather a local company taking the lead and basically crushing Uber in the process. I am not sure I see one thing coming from Airbnb that has added a benefit or improvement to my travel experiences more broadly.
We may not like the direction that the disruption has taken European airtravel, but the consumers in general does seem to like it. So that is what we get for it.
The question was not really whether US first class is better or worse than European business class, the question was did competition make US first class a better product? After due consideration I can think of 1 point where competition did lead to a clear improvement, United transcon PS service. But that was an awful long time ago, and since then competition has also gradually eroded that product down to a shadow of what it started as. Price is just the name of the game, and once that is the case it is not about improving services. It is about simplifying processes, outsourcing, finding cheaper suppliers, getting more people on the same aircrafts, turning over every penny and see if there is a way to keep it.
I see Uber and Airbnb as being good for travel needs in Sweden. They added competition, and that is good for me.
I don’t see what harm Uber did to my getting rides in Stockholm (or anywhere else in Sweden). I don’t see what harm Airbnb has done to my getting lodging for travel needs.
US first/front class service was better for me when there were more competitors. Economy class service was better too. The core physical product is worse in economy class than it used to be. Sort of the same dynamic with the first/front cabin domestically too, but not in the same way and as much as with the economy class cabin.