Originally Posted by
guytp
I have had this once and loaded the AA page saying otherwise on my phone and politely asked the lady to check with a colleague. She came back with colleague who let me in and apologised as person guarding the rope was on training and had never experienced it before.
https://www.aa.com/i18n/plan-travel/...t-check-in.jsp
Page doesn’t mention guesting policy so I wouldn’t expect that to work with someone who isn’t trained. The bit of paper they have in front of them is names of everyone on the transcon J/F and intl F but not any OWE members.
I was flying on BA metal so that would explain it, since BA Gold only qualifies for AA flights.