Welp E-rewards has closed me down. I have been gone for over a month in Japan, and over there I tried to access the surveys (was bored that time). Started one, and then kicked out. Didn't think much of it. Came back to US wrote e-rewards and told them "I think I know why you guys stopped my account, its because I was outside of the country."

They said I have "Unfortunately, our system detected multiple account violations and suspended your account"

Heres were it gets interesting though, I have a 2 year long laundry study with them, and they monitor my laundry usage and all. I have a few $100 worth of equipment from them that they use to monitor me, and our agreement just got extended for another year so in 2023 I will be returning the equipment."

What can I write to them to get my account re-activated and stop this nonsense from them? Should I threaten them and say if you want to do this, your laundry monitoring equipment will go in the trash?

Need advice on this.