Originally Posted by
MSPeconomist
Can we assume that you purchased the award ticket with DL miles? If so, rebooking goes through DL and you can request that DL contact VS through the partner desk to ask that award space be opened for you on the VS flight you want (do the research before calling DL). Fallback is that DL opens award space on its flights for you.
You assume correctly. I had a fantastic agent last night (earned a JWD cert) who not only let me take my pick of flights on either VS or DL, let me change my departure airport (we'd chosen a good award rate out of AUS, but would have had to position there; can just go from ATL now). YMMV with agents I guess, but I was prepared to just take the DL flight if needed; now we can still spend some time with friends on our long layover (and enjoy the Clubhouse).