Originally Posted by jsnydcsa

Skimmed or as other posited someone who had the card in hand got the number, info, CVV, expiry, etc.



Why do "they" always put this burden on the customer? So, now, wait for new card(s), have to refresh card number and info throughout everywhere, etc. All these banks and card co's claim to have "world class" security yet the default is the reinstall Windows option? How about actually running an anti-fraud system that says - "hmm... guy has been using his card in the area, OK, but now, suddenly a manual entry at someplace? Weird, how about we ping him with a text, app notification, etc. saying, in substance 'is this you'?" But nope. Lazy.

In addition, if OP was a victim, then bank should be helping him/her with info, data, investigation information etc to take to law enforcement with a complaint. Or, coordinate same amoungst OP and other customers who have same/similar "SQ *SP Plus Corp Arlington, VA" charges on their account. (How many former LEOs does bank hire for "security" department?). But ... nope ... our world class security is make you get a new card.