My husband and myself filled out our Global Entry applications very quickly the other day (we should have slowed down, but there was a terrible tragedy in our neighborhood that happened while we were filling the applications out and we rush completed them). Mine was conditionally approved in less than two days, but his has not been yet. However, he misunderstood (as did I) the question pertaining to prior convictions or crimes. He hasn't been convicted of any crimes and doesn't have a record, but he has been arrested and put in a drunk tank twice almost 10 years ago (he doesn't recall if he was formally booked and fingerprinted) but he was let go a few hours later both times. He also was arrested and detained in a police station without being booked as a teen for trespassing. He was given a ticket he had to pay. He's been to Canada several times and none of these have ever been raised. I say that b/c Canada's CBP is so strict. We also ran a background check on Truth Finder which we understand tends to be more accurate and nothing came up as far as criminal background goes. We want to know if there is any way he can amend his application or send an email explaining all of this. Our concern is he may get denied if they pull something up before a conditional approval can even be issued or if he is conditionally approved, that they will deny him because they will ask if he's ever been arrested and he will say yes during the interview even though it wasn't on his application. Any guidance on next steps would be appreciated. We were going to try calling CBP tomorrow to see if there's anything that can be done. Another thought is to cancel this application, take the $100 hit and re-apply with these details included, but not sure how to do that at this point. Thank you.