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Old Aug 7, 2022, 12:37 pm
  #1282  
oopsz
 
Join Date: Mar 2005
Location: MSY
Programs: AA Plat Pro, UA Plat, VS Silver, Marriott Titanium, Hyatt Explorist
Posts: 2,531
Had a slightly odd experience with an enterprise booking where at the counter they tried to claim it was going to be $100 more than the booking rate ("We're holding you card for the estimated charges of $500 plus a deposit"). I showed them the confirmation in the enterprise app (where it was clearly $399) and they "were able to match" the rate.

I will say service was excellent otherwise. Stay on top of your rates and keep your confirmations handy.
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