FlyerTalk Forums - View Single Post - ARCHIVE: aa.com website / app down, glitch, bug, etc. (2020-2023)
Old Aug 6, 2022 | 11:40 am
  #354  
JetAirways77W
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Originally Posted by enviroian
Unfortunately nowadays it's HUWA (hang up wait again)
Annoyingly, it seems that Alaska doesn't have access to priority lines for AA. The first thing I tried was calling the Alaska MVP Gold line (picked up in <10 mins) and asked them to connect me to AA, as some on this forum advise those with other Oneworld status but that redirect timed out as they were only given the main line and no priority.

To make matters worse, even the AA priority lines don't help. I tried using my dad's (AA Plat) phone to call in and I was quoted the same hold time as when I called in from my phone without AA status.
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