Originally Posted by
Chiller3333
The GGL line will still book flights for you, but the pre-recorded message for all other lines specifically states that they won't aid in booking flights at the moment.
Not sure if you can still get it done if you choose options other than 'wanting to book a new ticket' (if you do state this, you'll be hung up on automatically).
That's at least what I faced last time I tried a few weeks ago.
The gold line will book flights if you select another option, or at lest they will if you explain that you've tried to book online and something went wrong.