Originally Posted by
Dr Jabadski
Anyone know how to obtain a card? If so, please share. (I looked on the website, couldn’t find anything.) Thank you.
Being the masochist that I am I decided to call UA to request a card. Requested “account servicing”, 10 minutes elevator music, of course connected to reservations, asked agent to confirm Club membership (as a way of confirming that she could see that information), she confirmed stating expiration 2/28/23, requested card, 2 minute hold, agent said I must speak with “account servicing”, transferred, 5 minutes elevator music, played 20 questions again, agent verified Club membership expiring 2/28/23, requested card, agent said I must speak with “club department”, transferred, 10 minutes elevator music, asked agent to verify expiration date, she did, requested a card, agent said they do NOT mail cards anymore to Golds and higher because they don’t need a card, asked if that could be overridden, “no”. As the expression goes “half an hour of my life that I can never get back again.”😊
What card did you asked for, status has nothing to do with UC membership card. Status cards are long gone, UC member cards are different.
If the agent starts talking about status, need to reset the conversion.
BTW, UC rules state there is a fee to get a replacement card -- that would be a hint the agent knows what they are talking about. Then you just need to convince them it was never received.