FlyerTalk Forums - View Single Post - When does the (physical) UC membership card arrive after Club credit card approval?
Old Aug 4, 2022 | 5:09 pm
  #16  
ARR72
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Join Date: Jul 2014
Location: CA
Programs: UA Platinum; IHG Diamond Ambassador
Posts: 481
Originally Posted by Dr Jabadski
Anyone know how to obtain a card? If so, please share. (I looked on the website, couldn’t find anything.) Thank you.

Being the masochist that I am I decided to call UA to request a card. Requested “account servicing”, 10 minutes elevator music, of course connected to reservations, asked agent to confirm Club membership (as a way of confirming that she could see that information), she confirmed stating expiration 2/28/23, requested card, 2 minute hold, agent said I must speak with “account servicing”, transferred, 5 minutes elevator music, played 20 questions again, agent verified Club membership expiring 2/28/23, requested card, agent said I must speak with “club department”, transferred, 10 minutes elevator music, asked agent to verify expiration date, she did, requested a card, agent said they do NOT mail cards anymore to Golds and higher because they don’t need a card, asked if that could be overridden, “no”. As the expression goes “half an hour of my life that I can never get back again.”😊
Try the chat feature on the app - good luck!
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