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Thread: Seat selection issues on SWISS group (LX/WK) flights booked through Aeroplan
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Old Aug 4, 2022 | 2:10 pm
  #6  
BR787
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Originally Posted by rambling man
just booked an aeroplan award flight from YYJ to ZRH via YYC. to ZRH. it has an LX flight number and is operated by an Edelweiss A343.
was not able to select our seats during booking with aeroplan, nor using the PNR on swiss.com on flyedelweiss.com.
the itinerary cannot be found on flyedelweiss.com. it is found on swiss.com but will not allow me to assign seats.
before i spend hours on hold with any of the above, does anyone know of any way to get seats assigned online?
and if i have to call, who should i call?
Were you using the same PNR as AC or the partner PNR on Swiss's site? If the former, you'll need to call AC and get the partner (LX/WK) PNR and then use the partner PNR on Swiss's site to pick a seat.
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