FlyerTalk Forums - View Single Post - Avios + Cash flights cancelled payment issu
Old Aug 4, 2022 | 2:08 pm
  #1  
anodyn3
 
Join Date: Jul 2022
Posts: 2
Angry Avios + Cash flights cancelled payment issu

I moved my points over to Qatar Avios, selected my flights with Avios+cash. Once I get to the payment screen, I put in my information and I see the transaction pop up on my AmEx.
The Qatar website then displays a blue banner that says "Need Form of Payment". I can see a 'confirmed' booking on my app/website but I never get an email etc.

I tried calling them but they tell me to rebook on the website. They have been dismissive and unhelpful for the most part. They also say that they won't book it or take my payment on the phone because of the Avios. Rinse and repeat. They have also had me put in a ticket on their site but that has been days with no response.

I found the previous conversation on Flyertalk (Privilege Club Payment Issue, can't post links yet)
No one answered if they had gotten it solved.

Has anyone had this or found a workaround?
anodyn3 is offline