FlyerTalk Forums - View Single Post - Discussion and data points: SWUs lost on July 31, 2022 due to long wait times, etc.
Old Aug 4, 2022 | 8:57 am
  #14  
Antarius
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Originally Posted by Kacee
I called AA at 4:39 pm (PST) on Sunday, waited on hold about 55 minutes, and successfully applied my 2 expiring SWU.
Wow. I wonder how they prioritize the queue. I called before you did and got a call back at 4:45 AM the next day.
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