Originally Posted by
Dicksbits
My mum took a BA flight which didn't have her BAEC number attached to it, and was booked by my brother in Oz. It was from LCY > AGP rtn. She sent me a photo of the BP which clearly has the ticket number on it, but when I punch it in to her account to claim back the avios + Tp it keeps returning an error msg. What to do?
your mum can call BA and do the claim that way. unfortunately the online missing point page seems to be having a few issues since the site upgrade late last year,