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Thread: Discussion and data points: SWUs lost on July 31, 2022 due to long wait times, etc.
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Old Aug 3, 2022 | 10:24 pm
  #5  
krazieman
10 Countries Visited
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15 Years on Site
 
Join Date: Jun 2008
Location: US
Programs: AA EXP 1MM, Starwood Gold, Hyatt Diamond
Posts: 1,025
- Number of SWUs lost: Account says 2 (but I know I confirmed one for PHL-DUB 9/12 but it wasn't pulled)
- Time you first attempted to contact AA on July 31: Didn't bother
- Approximate time spent waiting on hold: n/a__
- Approximate time spent waiting for a callback: n/a__
- Approximate time spent waiting in chat: n/a__
- Did you reach an agent in time but receive misinformation ("SWU department is closed" or other such nonsense): __
- Current AA status: EXP_
- Approximate YTD Loyalty Points: 183,000 - pretty much all credit card spend.
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