Originally Posted by corporate-wage-slave

BA seems to go through phases when it comes to HMCTS, but have generally not agreed to mediation. I don't think qualified solicitors like this scheme. The exception seems to be when BA themselves know that the case isn't that strong and so are actually looking for a middle ground / half a loaf solution to avoid paying for the full loaf. NWIFlyer has his own experience of this and as the clock ticks down at some point BA offer 90% of said loaf if the passenger is being awkward enough not to see the BA perspective. If court delays are over a year then I guess the court service has to consider anything to get rid of workload, but there is a huge amount of housing, parking fines, council tax and general debt recovery cases that can only proceded to enforced repayment of debt it it gets to court.