Originally Posted by strickerj

The quote from the spokesperson in the article was as follows:

"...when faced with the need to relocate a guest or guests, Hyatt’s policy is to immediately work to demonstrate care by issuing a full-refund, rebooking their stay for a later date or finding alternate accommodations at nearby hotels."

I would have read that as meaning just one of those three (i.e. refund, OR rebook for a later date, OR rebook at another property), but the blogger received a refund and an alternate (refund, AND rebook for a later date OR another property). Others have reported receiving the former though, so I don't think it's actually any more clear now than before.