Originally Posted by
omk298
Good spot. I think the agent has got it wrong though - the pre-paid rate is non-refundable, but can be changed up to 7 days prior to check in. The property is The Laylow, Honolulu - I can't see any rates that are refundable up to 7 days out. I'll challenge the refusal.
I see, so the key word here is non-refundable, that you can change date of the reservation but not cancel it makes it non-refundable or if you like changeable does not make it refundable ,,, Let us know how it went