FlyerTalk Forums - View Single Post - FAQ: What's a Systemwide Upgrade / SWU / VIP and how to use? (Master thread)
Old Aug 2, 2022 | 2:08 pm
  #1840  
Antarius
FlyerTalk Evangelist
30 Nights
1M
50 Countries Visited
10 Years on Site
 
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott LT Plat | Hyatt Explorist
Posts: 13,251
Originally Posted by deac83
Anyone that thought they'd just call up the last day of a known major cut off or had unrealistically waited for an extension doesn't really get a lot of sympathy. Conceptually I'm sympathetic but they were good for a year plus in some cases.
No one said an extension is a reasonable ask. What we said is 8 to 10 hours for a call back is ridiculous.

If you think that that's a reasonable or remotely acceptable timeframe, then I don't know what to say .
​​

Last edited by Antarius; Aug 2, 2022 at 2:16 pm
Antarius is offline