FlyerTalk Forums - View Single Post - FAQ: What's a Systemwide Upgrade / SWU / VIP and how to use? (Master thread)
Old Aug 2, 2022 | 11:37 am
  #1836  
enviroian
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Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 31,464
Originally Posted by senatorbrown
I'm seeing 4 "C" class seats available for the flight I want to book AA EXP desk tells me no confirmable upgrades available and I would have to waitlist. This is my first time applying a SWU - is the agent correct?

you need to search awards not availability and also by segment only. Click exclude codeshares too.
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