Originally Posted by
FlyeBye
Good point on the expiration date of the vouchers. Yes, that at least should have been communicated.
Everything SHOULD be communicated, all chabges etc so they are NOT a suprise. Moves like this atleast for me destroy loyalty and trust
At a time like this with finnair in deep trouble they should instill loyalty to a fault, try to keep people flying on finnair IMO.
Sneaking in changes on people sucks!