if you see a standard suite available at a NYC hotel that is available for $$$ but not for points/certificates/points+cash, contact your globalist concierge. They should be able to take care of this and apply the award even if its not bookable on points while clearly available for $$$ on the app. My concierge has done this several times with no issues.
P.S You should list the name of the hotel + range of dates so we can confirm what the availability is like.
Originally Posted by
UnitedConnection
One change that seems to have come about around the time of the new peak/off-peak chart is a significant reduction in suite award inventory (both premium and standard). Are hotels now able to control this inventory whereas before they were not (ie required to offer an award if at least one room in the category in question was available)?
Take NYC for example. Not a single hotel offering suite awards for weekends in the fall, but suites at all levels available for cash purchase. Did I miss something?