I haven't been able to log in for about an hour. Anyone else?
No idea if people will have any recourse, but anyone affected by yesterday's wait-time/SWU debacle should take a couple minutes today to search the itinerary(ies) to which they tried to apply SWUs yesterday and screenshot the fare prices. I'm sure the T&Cs say SWUs have no cash value, but this would at least show the theoretical redemption value that was lost due to AA's incompetence.