Originally Posted by
MSPeconomist
If DL doesn't give a refund when a refundable ticket is cancelled, one should do a credit card charge back and complain to the DOT.
Just because something is refundable doesn't mean the customer demanded one. You have to ask. Complain to DOT? Holy overkill, Batman. If a ticket is refundable, you need to ask for the refund. For all of the refundable tickets.
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Last edited by Goodoldflyer; Aug 1, 2022 at 5:51 am