FlyerTalk Forums - View Single Post

Jul 31, 2022 | 3:39 pm

#4

Jimmie76

FlyerTalk Evangelist

Join Date: Jun 2004

Location: LON, ACK, BOS..... (Not necessarily in that order)

Programs: **Mucci Diamond Hairbrush** - compared to that nothing else matters (+BA Bronze)

Posts: 15,941

Quote:

Originally Posted by Jimmie76

So I just booked flights from BOS to ACK and back and either I made a mistake or there’s something up with the website. Anyway I got the outbound day wrong and am trying to change it online. The issue I have is that when going into Change Flights. If I don’t select the return to change, it is showing me the wrong day (out by a month) for the return flight. So for example

My outward flight is is currently 20/08 and I need it to be 21/08. The return on 04/09 is fine and doesn’t need changing. On the change flights screen though it is showing the return as 04/10. If I opt not to change the return this shows on the choose your flights as 04/10. If I change it on the Change Flights screen to the correct day it offers me the Current Flight and I can’t select that one. As I can’t select that I can’t continue.

I’ve got a callback from B6 pending but does anyone have any ideas as to a way round this?

Eventually spoke to a lovely lady from B6 who sorted everything out. First class customer service, she was brilliant. Thank you for all the suggestions though much appreciated. Yes the website is appalling, it makes the BA one look like it’s perfect in comparison.

Reply