Originally Posted by
autobahnal
FA had been all business in previous interactions but then it comes time to order lunch. She comes to my seat and says "What do you want to eat? We have beef, chicken, or pasta". I said "Bummer there's no fish option". Then she cracks a smile (first one I'd seen!) and says: "We have some crew meals that are hake [whitefish]. I can see if I get one for you. You're a paying customer. It's more important that you have it." In my head I was thinking "WHAT??!!! I have *never* had a FA say something like that to me...ever!" So I said yes if it's not too much trouble but also that it wasn't absolutely necessary because I don't want to create a big inconvenience. Little while later...she presented me with the hake, which was quite tasty. Peppercorn crust and the fish was moist. She even came by later on to ask if I enjoyed it.
Thx for your detailed report!

Huge hats off to this FA. Worth a note of praise to CS !!!