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Old Jul 30, 2022 | 4:32 pm
  #352  
WineCountryUA
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Originally Posted by ty97
Thanks, the chat/text feature worked out well. Told them what I needed, took them a few minutes to re-ticket manually, and all done without any questions, pushback, or need for another call.
Too many new, untrained agents nowadays but I find a little gentle pushback and suggestions, things can still be done. But woe those that don't know what can / should be done.
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