Originally Posted by
USFlyerUS
I have to ask then why you would be communicating with AA about your itinerary in a public thread instead of DM. I think you bear some responsibility here as well. The Twitter agents are probably more used to dealing with individual matters like this in a DM.
I'm also surprised your real last name is in your Twitter handle, but to each his own I guess.
Answered this in my last post but essentially I was conversing in DM weeks ago. Here I was just asking a simple general question so why not public. Didn't realise they'd throw that in my face!