Originally Posted by SKT-DK

Speculating here, but I honestly am not sure if the results of posters' conversations have something to do with their approaches? - Throwing around legal threats, compensation demands and what not, rather than being open-minded and a little flexible?
I had our ex-BKK re-booking sorted extremely easily with no issues, and even pro-actively optimised twice since then by BA who contacted me with better options.

I have nothing but praise for the staff with whom I have spoken regarding this rebooking. I fully expect that it is not the end of the tale (changed three times already within two week), but if BA keeps up the standard with which they have handled it until now, I will be very happy.