Originally Posted by
wb1969
Exactly. It's as if the call centre agents have been given a script. "Sorry Sir/Madam. We don't have an agreement/cannot book you on a flight with any other airlines on this route."
Yesterday, on a call to rebook another cancelled flight, I was told BA has no agreement to switch to Cathay Pacific. Seriously? We're expected to believe this crap? A fellow Oneworld partner?
Enough is enough. Trouble is that most people believe the crap BA feed us and just take the refund.
My advice has always been the same, and the only way BA will learn. If that is their stance, take a refund, rebook on another airline, take them to court and get your money back. If enough people start doing this then it might encourage them to be more flexible and accommodating.