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Thread: Using Regional Upgrades on Delta (RUC) post 2/1/2022
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Old Jul 28, 2022 | 12:10 pm
  #423  
Pianoman109876
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Originally Posted by rrz518
My understanding is that if I fly from point A to point B (either non stop or with a connection), and use a regional certificate, I use one certificate for the trip. I just redeemed for an upgrade today and was told otherwise: i.e. one regional upgrade certificate per segment (so 2 certificates in my case, for a RSW-ATL-SFO one way trip).

What is the real story? I've been only 'charged' for one certificate for previous usage (and all involved connections, every last one of them), so is this agent incorrect, or am I?

Thanks!
so long as it is all one ticket, just one is needed. And make sure you write in and complain; we need to get these new agents written-up and trained.
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