Booked an itinerary and successfully upgraded to business. Downhill from there.

Computer assigned a seat. I manually changed it to my preferred seat. Next time I looked at the booking, seat reverted to the original system-generated seat. I manually changed it back to my preferred seat. Checked the next day and the seat I picked held. Mentioning this as a data point for others.

Newest issue is that I cannot print the itinerary with the new seat assignment nor can I email it to myself. CSA insisted they could not email me an itinerary with the seat assignment. Clearly wrong since I have had many such itineraries emailed in the past. Thankfully, I have an email confirming upgrade.

When I click print in either the website or the app I get the print pop up screen but I’m not asked for my printer info and nothing happens. Sigh……

Suggestions welcomed.