Originally Posted by
JezzaG
I know I will win Dumb ... Question of the Year … and it’s all about the money but when I hear of people being “bullied” (and I felt this myself) into accepting below what they are entitled then I think something has gone seriously wrong with the ethics in the company.
Yes, but the advice in this thread at the time was very clear, repeated seveal times by multiple FTers - wait until BA organise a policy. A number of FTers, experienced in this area, pointed out that BA often needs time to sort out rebooking policies. The cancellation comes first, then a pause, then a viable rebooking policy. This has happened before and will happen again. Now ideally this would be compressed to a day rather than a week, but the advice given was to hold off rebooking. So I do think you have some responsibility for this too. It's not really about the money, it's a big company which sometimes moves quite slowly.