ANA InterContinental Appi Kogen Resort
What is your IHG Rewards Club status?
Diamond Inner Circle Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, some parts are improved from my last stay, but still many parts need to improve.
Which room did you book and which upgrade did you receive?
Booked Premium Room, received Appi Suite.
How are the rooms?
131sqm two bedrooms suite with separated living room. Master bed room have the king bed, bathroom with hinoki wood bathtub, walk-in closet. Second bedroom (two queen beds) also have independent shower room. 2x Panasonic 55 inch 4K LCD TV with DENON audio system.
Video of the Appi Suite
How is the exec. lounge?
This hotel is “All Club products”. All guests granted complimentary breakfast, afternoon tea, and evening cocktails. Therefore, no individual Club Lounge facilities. Just Lobby lounge and restaurant covered the Club products function.
How was the mini-bar?
Crazy expensive, Champagne and wines are demi bottle but prices are full bottle class. Selection is not so attractive.
What was your welcome gift?
Louis Roederer Champagne, Coke Zero, Pear Juice, snacks, and sweets assortment. Coke Zero and snacks are replenished daily!
Did you receive fruit in the room?
Yes.
What was good?
++++++++++ Guest recognition (every staff very kindly care to me)
++++++++++ View
++++++++++ Onsen (Both public and private)
++++++++++ Lot of restaurant outlets in resort complex connected with InterContinental and Crowne Plaza.
What was bad?
- - - - - - - - - - Crazy slow WiFi (only 10M bps!)
- - - - - Poor product offering of evening cocktails (no warm meals)
- - - - - Still some part of the facilities are not finished the installation as of today.
- - - - - Mini-bar pricing
- - - - - Access is really inconvenient.
Value for $ or Rewards Club Points?
Improved.
Would you return?
Definitely. I will be back here to see completed figures of this hotel.