three examples
I don't get the reluctance of FTs to name names in this thread? IMO, I get this response most of the time. Here is the most recent from a July stay at the Sheraton Saint Hyacinthe in suburban Montreal:
Regarding the amenity, we currently do not have the local gift option for our members, therefore, the welcome amenity of 1000 points is automatically added to your reservation upon check in.
I find this response very confusing. When I look at the Plat benefits, it clearly states the points are an option IF you decline the breakfast option. In Montreal, we rec'd the points plus breakfast.
On the other side of the equation, we have rec'd a standard welcome amenity for recent stays at the Moxy Vienna Airport (chocolates) and Courtyard by Marriott in Melbourne Australia (fruit plate as I recall).