FlyerTalk Forums - View Single Post - 500-mile upgrades / stickers converting to Loyalty Points; discussion, options
Old Jul 27, 2022 | 6:04 pm
  #272  
jlemon
FlyerTalk Evangelist
30 Countries Visited
1M
All eyes on you!
15 Years on Site
 
Join Date: Apr 2010
Location: LFT
Programs: AA Plat, lots of AA, AS & UA miles, former top level CO Elite (sigh...)
Posts: 11,567
Originally Posted by TravelLawyer
How long did this take? I emailed them 2 weeks ago, they replied that a specialist will get back to me... but nada.
I was told during a phone call to the AAdvantage desk that someone would get back to me within 72 hours.

However, I received the e-mail with the four different offers about three weeks later.

I also chose to receive miles instead of LPs for my purchased upgrades.

However, I just checked my AAdvantage account and it appears AA converted all of my paid and complimentary 500-mile upgrades to LPs.

So I will call them tomorrow, reference the e-mail they sent me and attempt to ascertain what the heck happened.
jlemon is offline