Originally Posted by
qraec777
Data point : If you used Expedia to book your Saudia flights, the contact details you provide to Expedia will be the ones that Saudia uses as primary contacts.
Good to know! I guess it depends on the way the data are supplied to the airline by the OTA, and the way the airline interprets those data.
Some carriers insist that all pre-journey communication should be through the agent, while some agencies generate revenue from offering ancillary services such as seat reservations.