Originally Posted by
Alfonso XIV
I have booked a room in early October, 2022 at the Sheraton Malpensa (MXP), rate includes Club Lounge access. I'm now reading reports that the Club Lounge is closed, and management is instead offering free mini-bar access and a free drink at the hotel bar, as "compensation". This would be quite a downgrade.
Is there any way to find out when the Club Lounge is going to re-open?
Selling access to a high-end amenity that management knows isn't available is quite bad form.
October is a long time from now.
The only way to find out is to contact the hotel directly.