Originally Posted by
washeelers747
If you remember which subtopic you select to get QR reply you that fast? I am waiting for their reply since July 20. I just selected redemption then change avios booking when using QRPC contact center to message them.. frustrating…
I just logged in to check and interestingly the number of service area and service sub area options available to select from has been reduced quite a lot since last month. There used to be a "refund avios" option which is the one that always gave me a rapid reply. I hope that has not gone forever... I last used the award booking change option 4 weeks ago and that was resolved within 48 hours.
Alternatively, have you tried calling the QRPC number in Doha? In contact centre, select your country and then to the right should be the 24 hour Qatar number for your membership tier. It's not expensive to call if you use skype or similar. I haven't called them recently but they always seemed better to deal with than the main call centre number.