Originally Posted by
corporate-wage-slave
I may have mentioned that in post 9 above. It's TAP's job to re-unite you with your bag, otherwise at day 21 they become liable to pay for a replacement. I really doubt this work is doing much good, but if you are keen to pursue the issue, then at least get Skype or similar VOIP installed on your phone. You are unlikely to recover that $100 and Skype's service is usually a small fraction of other calls.
I am not familiar with the call rates outside the US but I have found Google Voice about 30% cheaper than Skype. I don't use it all that much but have found it very handy and affordable when calling airlines with their main call center well outside the US {like QR, TK, etc)..